1. General Information

This Privacy Policy explains how Fathom.io (“we”, “us”, or “our”) collects, uses, and protects personal data in connection with your use of our website https://fathom.io/.

We process personal data in accordance with the General Data Protection Regulation and applicable national data protection laws.

Data Controller:
Fathom For Communications and Information Technology LLC.
Al Abdulkarim Tower, 8514 King Fahad Bin Abdul Aziz Road 4233 Al Qashlah, 34232 Dhahran, Kingdom of Saudi Arabia
CR Number: 2050123398
Saudi Arabia

EU Representative:
Classroomy Sp. z o.o.Nowogrodzka Street 31/413, 00-511 Warsaw, Poland
Email: contact@fathom.io
EU residents may contact our EU representative to exercise their GDPR rights or for any privacy-related inquiries.

2. Categories of Data We Collect

We may collect the following categories of personal data:

a) Data you provide voluntarily:

Name
Email address
Company name
Job title
Any information submitted via contact forms or email

b) Data collected automatically:

IP address
Browser type and version
Device type
Date and time of access
Referring website

c) Data from third parties:

We may receive data from partners, business contacts, or publicly available sources (e.g., LinkedIn)

3. Purposes and Legal Bases for Processing

We process your personal data for the following purposes:

You have the right to withdraw consent or object to processing at any time without affecting the lawfulness of prior processing.

4. Data Sharing and Recipients

We do not sell your personal data. We may share your personal data with the following categories of recipients:

IT and hosting providers:
CRM systems:
Communication tools:

All recipients are contractually obligated to comply with GDPR and implement appropriate security measures.

We may also disclose personal data if required by law or in connection with legal claims.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality and improve user experience.

Types of cookies used:

Essential cookies – required for website operation
Analytics cookies – used to monitor and improve website performance
Marketing cookies – used to personalize advertising

You can manage cookie preferences through [cookie banner/tool name].

6. International Data Transfers

Some of our service providers are located outside the European Economic Area (EEA), including in Saudi Arabia. We ensure all transfers are safeguarded using:

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions for certain countries

7. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

Retention periods:

Contact inquiries: 36 months
Business relationships: up to 5 years after last contact
Legal obligations: as required by law

Data is securely deleted or anonymized when no longer needed. Retention periods are regularly reviewed.

8. Data Security

We maintain technical and organizational safeguards designed to protect personal data against unauthorized access, loss, alteration, or disclosure. These safeguards include access controls, security monitoring, and regular reviews of our security measures. We limit access to personal data to those who need it for their work and require service providers that process personal data on our behalf to apply appropriate safeguards

9. Your Rights

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Access your personal data
Rectify inaccurate data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing (including for marketing purposes)
Data portability
Withdraw consent at any time
Lodge a complaint with a supervisory authority

To exercise your rights, contact us at: contact@fathom.io

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.